Order Information. We collect your personal information such as your name, your contact information, your shipping information, and your billing information (such as credit card account data) when you place an order through order processing partner Shopify. We use that information to process and ship orders, or respond to customer service requests, as well as to analyze and improve our offerings.
Product Upgrades. We communicate to you through Mailchimp about product upgrades using the email address you provide for your order. If you do not wish to receive these communications from Visual Automation, then click the “unsubscribe” button on these email communications.
We may share information as described and disclosed below but we will not sell it to advertisers or other third parties.
Visual Automation uses certain trusted third parties to help us provide services to support our product offerings. These third parties will access your personal information only to provide such services such as payment processing services, and product information.
We may disclose your personal information to a third party if (a) we believe that such disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request, (b) to enforce our agreements, policies, and Terms of Service, (c) to protect the security or integrity of the Site from harm or illegal activities; (d) to respond to an emergency which we believe in good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person; or (e) to any other third party with your prior written consent.
We may share or transfer your personal information in connection with, or during the negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of the business to another company.
Your Account: You may update, correct or delete information about you at any time by logging into your online account and modifying your information or by emailing us at info (at) visualautomation (dot> com.
Do Not Track.
We do not track our customers over time and across third party websites to provide targeted advertising, and so we not respond to Do Not Track (DNT) signals.
EU Users. EU users have the right to lodge a complaint about the collection or use of their personal information by notifying their EU supervisory authority.
We employ industry standard technological measures that are reasonably designed to help protect your personal information from loss, unauthorized access, disclosure, alteration or destruction. While we take reasonable efforts to guard personal information, no security system is impenetrable.
This Site is not directed at children under the age of 13. Visual Automation does not knowingly collect personal information from children under the age of 13.
Our online store, Shopify, offers convenient online ordering 24 hours a day, every day.
Secure Utilities 11 Data Sheet