Visual Automation Privacy Policy
Last updated & Effective Date: November 7th, 2018

This Privacy Policy explains how information is collected, used, and disclosed by Visual Automation, and applies to the personal information collected when you use or access our online website (“Site”).

What Information & Why

Order Information. We collect your personal information such as your name, your contact information, your shipping information, and your billing information (such as credit card account data) when you place an order through order processing partner Shopify. We use that information to process and ship orders, or respond to customer service requests, as well as to analyze and improve our offerings.

Product Upgrades. We communicate to you through Mailchimp about product upgrades using the email address you provide for your order. If you do not wish to receive these communications from Visual Automation, then click the “unsubscribe” button on these email communications.

With Whom?

We may share information as described and disclosed below but we will not sell it to advertisers or other third parties.

Service Providers:

Visual Automation uses certain trusted third parties to help us provide services to support our product offerings. These third parties will access your personal information only to provide such services such as payment processing services, and product information.

Compliance with Laws:

We may disclose your personal information to a third party if (a) we believe that such disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request, (b) to enforce our agreements, policies, and Terms of Service, (c) to protect the security or integrity of the Site from harm or illegal activities; (d) to respond to an emergency which we believe in good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person; or (e) to any other third party with your prior written consent.

Business Transfers:

We may share or transfer your personal information in connection with, or during the negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of the business to another company.

Your Right to Control and Access Your Personal Information

Your Account: You may update, correct or delete information about you at any time by logging into your online account and modifying your information or by emailing us at info (at) visualautomation (dot> com.

Retention Policy: We keep your personal information as long as reasonably required to fulfill the purposes outlined in this privacy policy. We also retain and use your information for as long as necessary to resolve disputes and/or enforce our rights and agreements.

Do Not Track.

We do not track our customers over time and across third party websites to provide targeted advertising, and so we not respond to Do Not Track (DNT) signals.

EU Users. EU users have the right to lodge a complaint about the collection or use of their personal information by notifying their EU supervisory authority.

Security

We employ industry standard technological measures that are reasonably designed to help protect your personal information from loss, unauthorized access, disclosure, alteration or destruction. While we take reasonable efforts to guard personal information, no security system is impenetrable.

Policy On Information Collected From Children

This Site is not directed at children under the age of 13. Visual Automation does not knowingly collect personal information from children under the age of 13.

Changes

If we modify this Privacy Policy, we will post the revised Privacy Policy online. If the policy changes in a material way, we may contact you by email as well as by placing a prominent notice on this web page. You should check regularly to see if this Privacy Policy has changed.

Contact

If you have any questions regarding this Privacy Policy, please contact us via email at info (at) visualautomation (dot) com.

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